Returns & Exchanges

At KM Tools, we stand behind the quality of our home improvement products and offer a 30-day return window to ensure you have the right equipment for every project. If you are not completely satisfied with your purchase, we are here to help you find the perfect replacement or issue a full refund.

1

Initiate Your Request

Log into your account or use our guest portal to enter your order number and zip code to start the return process.

2

Print Your Shipping Label

Once approved, download and print the prepaid shipping label provided via email and securely package your tools in their original boxes.

3

Drop Off the Package

Take your package to any authorized carrier location or schedule a pickup to send the items back to our central warehouse.

4

Receive Your Refund

After our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing